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<title>Digital Scout Frequently Asked Questions - The five questions posted most recently:</title>
<description>Online Technical Support</description>
<link>http://kb.digitalscout.com</link>	<item>
		<title><![CDATA[How to manually install Statware Baseball v7.0 on your Pocket PC/Windows Mobile device]]></title>
		<description><![CDATA[<p>
If the Statware Baseball v7.0 installer or Pocket PC MSI installer 
fails to install the program on your Pocket PC or Windows Mobile 
handheld, you may need to manually install Statware Baseball v7.0 on 
your device. 
</p>
<p>
Before beginning, please make sure that your device has Pocket PC 2003 
or Windows Mobile 5 or 6 by visiting the following link: 
</p>
<p>
<a href="index.php?action=artikel&amp;cat=7&amp;id=184&amp;artlang=en" target="_blank" class="intfaqlink">What version of Pocket PC/Windows 
Mobile handhelds are compatible with Digital Scout software?</a> 
</p>
<p>
There are 3 components required to be installed to your device in order 
for the Statware Baseball v7.0 application to function. These three 
components are: 
</p>
<ol>
	<li>Microsoft .NET Compact Framework 2.0</li>
	<li>Microsoft SQL Mobile 2005 </li>
	<li>Digital Scout Statware Baseball 7.0</li>
</ol>
<p>
 
</p>
<p>
The steps below describe installing the 3rd component, you will need to 
follow the links shown below to make sure that the first 2 components 
are correctly installed before attempting to install the Statware 
Baseball component. 
</p>
<p>
To manually install the .NET Compact Framework 2.0 component, perform 
the steps in these instructions: 
</p>
<p>
<a href="index.php?action=artikel&amp;cat=1&amp;id=7550&amp;artlang=en" target="_blank">How to manually install .NET Compact Framework 2.0 on 
your Pocket PC/Windows Mobile device</a> 
</p>
<p>
To manually install the SQL Mobile 2005 component, perform the steps in 
these instructions: 
</p>
<p>
<a href="index.php?action=artikel&amp;cat=1&amp;id=7549&amp;artlang=en" target="_blank">How to manually install SQL Mobile 2005 on your Pocket 
PC/Windows Mobile device</a> 
</p>
<p>
Once you have run through the manual installation for the 2 components 
shown above, the steps to manually install the Statware Baseball v7.0 
component on your handheld are: 
</p>
<ol>
	<li>Make sure that Statware Baseball v7.0 is not in the Remove 
	Programs list on the handheld (Start &gt; Settings &gt; System tab &gt; 
	Remove Programs icon). If Statware Baseball v7.0 is in the list, 
	remove it and reset the handheld. </li>
	<li>Download and save the following link to the desktop of your 
	computer: <br />
	</li>
	<ul>
		<li>Pocket PC 2003 devices: <a href="http://www.digitalscout.com/downloads/baseball7.PPC420.CAB">Statware
		Baseball v7.0 cab file</a> </li>
		<li>Windows Mobile 5 or 6 devices: <a href="http://www.digitalscout.com/downloads/baseball7.PPC500.CAB">Statware
		Baseball v7.0 cab file</a> </li>
	</ul>
	<li>Connect your handheld to the computer, and follow one of these 
	options:</li>
	<ul>
		<li>If you have ActiveSync installed on your computer (typically 
		Windows XP or older), when the ActiveSync icon in the lower right corner
		of your screen turns green, right click on the ActiveSync icon and 
		select Explore. This will display an explorer window on your computer of
		the file system of your attached device. Make sure that the explorer 
		window shows the My Documents folder of the handheld.</li>
		<li>If you have Sync Center installed on your computer (typically 
		Windows Vista or Windows 7), when the green SyncCenter icon appears in 
		the lower right corner of the screen, right click the icon, select Open 
		Sync Center, right click on your handheld in the Devices section of the 
		Sync Center window and select Open Windows Mobile Device Center, then 
		hover the mouse pointer over the File Management section and click on 
		Browse the contents of your device when it appears. This will display an
		explorer window on your computer of the file system of your attached 
		device. Make sure that the explorer window shows the My Documents folder
		of the handheld.</li>
	</ul>
	<li>Drag the CAB file saved to your desktop in step 2 above to the 
	explorer window opened in step 3. This will copy the CAB file to your 
	device.</li>
	<li>On the device, go into the File Explorer (Start &gt; Programs &gt; 
	File Explorer icon). By default, the program should open up to the My 
	Documents (shown right below the top bar of the screen), if it does not 
	tap the location shown to open a menu, select My Device, then in the 
	folder list that results, tap My Documents.</li>
	<li>Tap on the baseball.wm cab file that you copied onto the device. 
	This should unpack the cab file on the device and install the software. 
	Make sure that, if the process asks to install on a storage card or on 
	internal memory, that you choose internal memory. Also, if the device 
	wants to do a reset of the device after the install is complete, make 
	sure to allow the reset.</li>
</ol>
<br />
<p>
After this process, the Statware Baseball v7.0 application should be 
correctly installed on your device. 
</p>
]]></description>
		<link>http://kb.digitalscout.com/index.php?action=artikel&amp;cat=1&amp;id=7604&amp;artlang=en</link>
		<pubDate>Thu, 04 Mar 2010 22:12:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How to manually install Statware Basketball v6.0 on your Pocket PC/Windows Mobile device]]></title>
		<description><![CDATA[<p>
If the Statware Basketball v6.0 installer or Pocket PC MSI installer fails to install the program on your Pocket PC or Windows Mobile handheld, you may need to manually install Statware Basketball v6.0 on your device. 
</p>
<p>
Before beginning, please make sure that your device has Pocket PC 2003 or Windows Mobile 5 or 6 by visiting the following link: 
</p>
<p>
<a href="index.php?action=artikel&amp;cat=7&amp;id=184&amp;artlang=en" target="_blank" class="intfaqlink">What version of Pocket PC/Windows Mobile handhelds are compatible with Digital Scout software?</a> 
</p>
<p>
There are 3 components required to be installed to your device in order for the Statware Basketball v6.0 application to function. These three components are: 
</p>
<ol>
	<li>Microsoft .NET Compact Framework 2.0</li>
	<li>Microsoft SQL Mobile 2005 </li>
	<li>Digital Scout Statware Basketball 6.0</li>
</ol>
<p>
 
</p>
<p>
The steps below describe installing the 3rd component, you will need to follow the links shown below to make sure that the first 2 components are correctly installed before attempting to install the Statware Basketball component. 
</p>
<p>
To manually install the .NET Compact Framework 2.0 component, perform the steps in these instructions: 
</p>
<p>
<a href="index.php?action=artikel&amp;cat=1&amp;id=7550&amp;artlang=en" target="_blank">How to manually install .NET Compact Framework 2.0 on your Pocket PC/Windows Mobile device</a> 
</p>
<p>
To manually install the SQL Mobile 2005 component, perform the steps in these instructions: 
</p>
<p>
<a href="index.php?action=artikel&amp;cat=1&amp;id=7549&amp;artlang=en" target="_blank">How to manually install SQL Mobile 2005 on your Pocket PC/Windows Mobile device</a> 
</p>
<p>
Once you have run through the manual installation for the 2 components shown above, the steps to manually install the Statware Basketball v6.0 component on your handheld are: 
</p>
<ol>
	<li>Make sure that Statware Basketball v6.0 is not in the Remove Programs list on the handheld (Start &gt; Settings &gt; System tab &gt; Remove Programs icon). If Statware Basketball v6.0 is in the list, remove it and reset the handheld. </li>
	<li>Download and save the following link to the desktop of your computer: <a href="http://www.digitalscout.com/downloads/basketball6.wm.cab">Statware Basketball v6.0 cab file</a></li>
	<li>Connect your handheld to the computer, and follow one of these options:</li>
	<ul>
		<li>If you have ActiveSync installed on your computer (typically Windows XP or older), when the ActiveSync icon in the lower right corner of your screen turns green, right click on the ActiveSync icon and select Explore. This will display an explorer window on your computer of the file system of your attached device. Make sure that the explorer window shows the My Documents folder of the handheld.</li>
		<li>If you have Sync Center installed on your computer (typically Windows Vista or Windows 7), when the green SyncCenter icon appears in the lower right corner of the screen, right click the icon, select Open Sync Center, right click on your handheld in the Devices section of the Sync Center window and select Open Windows Mobile Device Center, then hover the mouse pointer over the File Management section and click on Browse the contents of your device when it appears. This will display an explorer window on your computer of the file system of your attached device. Make sure that the explorer window shows the My Documents folder of the handheld.</li>
	</ul>
	<li>Drag the CAB file saved to your desktop in step 2 above to the explorer window opened in step 3. This will copy the CAB file to your device.</li>
	<li>On the device, go into the File Explorer (Start &gt; Programs &gt; File Explorer icon). By default, the program should open up to the My Documents (shown right below the top bar of the screen), if it does not tap the location shown to open a menu, select My Device, then in the folder list that results, tap My Documents.</li>
	<li>Tap on the basketball.wm cab file that you copied onto the device. This should unpack the cab file on the device and install the software. Make sure that, if the process asks to install on a storage card or on internal memory, that you choose internal memory. Also, if the device wants to do a reset of the device after the install is complete, make sure to allow the reset.</li>
</ol>
<br />
<p>
After this process, the Statware Basketball v6.0 application should be correctly installed on your device. 
</p>
]]></description>
		<link>http://kb.digitalscout.com/index.php?action=artikel&amp;cat=1&amp;id=7596&amp;artlang=en</link>
		<pubDate>Thu, 04 Mar 2010 21:23:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Importing Digital Scout data into a Web Enabled product.]]></title>
		<description><![CDATA[<p>
Only data from more recent Digital Scout programs can be imported in the Web Enabled products.  This process will only work if the team you created on the web site is the same team that was used in the desktop software.  Also, the old desktop software <strong>must be closed </strong>during this entire process. 
</p>
<ul>
	<li>Log into the web application and create a season for each season in your existing desktop data.</li>
	<ul>
		<li>After logging into the web application, click the red Organization button in the upper right of the page.<br />
		</li>
		<li>Click the gray Seasons button in the upper left of the page.</li>
		<li>Click the Create a New Season link.</li>
		<li>Enter all of the information and be sure to select the correct sport for the season.</li>
		<li>Click Save.</li>
		<li>Repeat this process for as many seasons as needed for the data that will be imported.<br />
		</li>
	</ul>
	<li>Configure your team to use the newly created seasons.</li>
	<ul>
		<li>Click the red Home button in the upper right of the page.</li>
		<li>Click on the team link that you are going to be importing data for.</li>
		<li>Position your mouse pointer over the blue Preferences button at the upper left of the page, and from the menu that appears, select Team.</li>
		<li>In the Team Seasons section of the preferences page, make sure there is a check mark next to the seasons that you are going to be importing data into, and then click the Save button at the bottom of the Team Seasons section.</li>
		<li>Ignore the step to import a roster.  This only applies if you are importing a roster for a season already created and entered through the web application, not one from a prior Digital Scout version.<br />
		</li>
	</ul>
	<li>Launch the web enabled desktop application and synchronize.</li>
	<ul>
		<li>If the web enabled desktop application is not yet installed, log into the web application, select your team, go to the Downloads section, and download the Desktop Client. </li>
		<li>If you are unsure how to synchronize the desktop application with the web application, click Synchronize Data on the top menu bar.<br />
		</li>
	</ul>
	<li>Click Tools and select Change on the home screen and make sure the season and gender are set correctly for the data you are importing.</li>
	<li>Click Tools and select Import Data from the Previous Version.</li>
	<li>The desktop application asks the user to find the data file (Example of data file name: Statware Basketball.dat).  By default, the application goes to the C:\Program Files\Digital Scout\Statware folder, which is the default installation location.</li>
	<li>Double click on the .dat file.</li>
</ul>
<p>
 
</p>
<p>
At this point, the import wizard pops up and walks the user through the settings to do the actual import. 
</p>
<ul>
	<li>Make sure the correct season and team is selected for the data to be imported.</li>
	<li>Select your team from the desktop data file and click Next.</li>
	<li>Match up the players and click Next.  There may be more than one screen full of players.</li>
	<li>Match up the custom statistics and click Next.</li>
	<li>Review the information and click Finish.</li>
	<li>Synchronize to the web again, and once this is finished, go back to the Change button on the main screen and set it back to the current season. 
	</li>
	<li>The data will now be imported into the Web Enabled desktop software.  </li>
</ul>
]]></description>
		<link>http://kb.digitalscout.com/index.php?action=artikel&amp;cat=11&amp;id=7582&amp;artlang=en</link>
		<pubDate>Wed, 03 Mar 2010 19:40:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Statware Web Desktop Client Getting Started guide]]></title>
		<description><![CDATA[<h2>Prerequisites </h2>
<p>
In order to install and run the desktop client software for Statware, you must have one of the following Windows operating systems on your computer: 
</p>
<ul>
	<li>Windows XP Service Pack 2 or later </li>
	<li>Windows Vista</li>
	<li>Windows 7<br />
	</li>
</ul>
<p>
 
</p>
<p>
Also, you must have an active statistics account with at least one team on My Digital Scout (<a href="http://my.digitalscout.com/">http://my.digitalscout.com</a>). Please make sure your account is active and that you know your account&#39;s e-mail address and password before installing the desktop client. 
</p>
<hr />
<h2>Team list </h2>
<p>
If you have installed and run through the account setup wizard, you will be at the home screen of the software with 3 buttons, <strong>Preferences</strong>, <strong>Team list</strong>, and <strong>Game list</strong>. Click the <strong>Team list</strong> button and you will see a list of the teams that were transferred over to the desktop client from the web application. The teams that you are getting complete statistics reports for (your "managed teams") will show up along with any opponents that you have entered into the web application. 
</p>
<p>
If the opposing team you are playing does not show up in this list, click the <strong>New team</strong> button. Then, click the <strong>Create opponent team</strong> button, and type a name for the opponent team into the dialog that appears. Once the new opponent team is created and that team&#39;s player list is displayed, you can either click <strong>New player</strong> to create the players for that team, click <strong>Import roster</strong> to import the players in from a comma-separated values file, or click <strong>Return to team list</strong> if you do not have the roster and you want to create the opponent players as the game is going on. 
</p>
<p>
Once you are done with the team list, click the <strong>Return to home page</strong> button. 
</p>
<hr />
<h2>Game list </h2>
<p>
When you are ready to begin entering game statistics, click the <strong>Game list</strong> button. Initially there will be no games in your desktop client, so click the <strong>New game</strong> button, and the software will ask you for the important information regarding the new game. In the team selection entries, you will select the home and visiting teams, one of which must be one of your managed teams. Also, you can set the date and time of the game, as well as which team is the home team. Optionally, you can also enter a description and the attendance of the game. 
</p>
<hr />
<h2>Game entry </h2>
<p>
Here are the main functions available from the game editor screen: 
</p>
<ul>
	<li><strong>Lineup</strong> -- This option allows you to set the starting lineup (if the game is just beginning) or the current lineup </li>
	<li><strong>Events</strong> -- This option shows you the list of events that have occurred in the game, and lets you create new events </li>
</ul>
<p>
 
</p>
<hr />
<h2>Synchronize data </h2>
<p>
Once you are done entering the game data, return to the home page, and from the <strong>Tools</strong> menu, select <strong>Synchronize data</strong>. This will connect to the web application and move all new and changed players and teams, as well as any game information from the desktop client to the web application. After this process is complete, the game will be available on the web for analysis. 
</p>
]]></description>
		<link>http://kb.digitalscout.com/index.php?action=artikel&amp;cat=11&amp;id=7544&amp;artlang=en</link>
		<pubDate>Wed, 03 Mar 2010 18:52:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[Web Enabled Statware Baseball/Softball Palm OS Client Getting Started guide]]></title>
		<description><![CDATA[<h2>Prerequisites </h2>
<p>
In order to install and run the Palm OS client software for Web Enabled 
Statware Baseball/Softball, you must have a Palm OS based handheld with Palm OS
version 3.1 or newer, and one of the following Windows operating 
systems on your computer: 
</p>
<ul>
	<li>Windows XP Service Pack 2 or later </li>
	<li>Windows Vista </li>
	<li>Windows 7<br />
	</li>
</ul>
<p>
 
</p>
<p>
For your Palm OS handheld to synchronize with the Statware Web desktop 
client application, you will <strong>need to be running HotSync Manager 6.0 
or newer </strong>on your computer. On Windows XP, to check the version of 
HotSync Manager on your computer, right click on the HotSync icon in the
lower right corner of your computer screen (the red and blue circular 
arrows icon, you may have to click a double left arrow to see all of the
icons near the clock), select <strong>About</strong> and note the version number 
shown on the window that appears. (On Windows Vista, if your handheld is
synchronizing correctly with your computer, you probably already have a
compatible version of HotSync Manager.) 
</p>
<p>
If you need to get an updated version of HotSync Manager, please 
download it from the Palm web site at: 
</p>
<p>
<a href="http://www.palm.com/us/support/downloads/win_desktop.html">http://www.palm.com/us/support/downloads/win_desktop.html</a>
</p>
<p>
Also, you must have an active basketball statistics account with at 
least one team on My Digital Scout (<a href="http://my.digitalscout.com">http://my.digitalscout.com</a>). 
Please make sure your account is active and that you know your account&#39;s
e-mail address and password before installing the desktop client. 
</p>
<hr />
<h2>Team list </h2>
<p>
If you have installed the software and synchronized with the Statware 
Web desktop client software as described in the installation 
documentation, you will be at the home screen of the software with 3 
buttons, <strong>Collect Stats</strong>, <strong>Prefs</strong>, and <strong>Teams</strong>. Tap the <strong>Teams</strong>
button and you will see a list of the teams that were transferred over 
to the handheld from the desktop application. The teams that you are 
getting complete statistics reports for (your "managed teams") will show
up along with any opponents from the desktop application. 
</p>
<p>
If the opposing team you are playing does not show up in this list, tap 
the <strong>New</strong> button at the bottom of the screen. The new opponent team
window and player list is displayed, enter a description into the <strong>Team
name</strong> field. To create the players for that team, tap the <strong>New 
player</strong> button at the bottom of the screen. If you do not have the 
roster for your opponent, you can create the opponent players as the 
game is going on, so you can just tap <strong>Done</strong> in the lower right 
corner of the screen to go back to the team list. 
</p>
<hr />
<h2>Game list </h2>
<p>
When you are ready to begin entering game statistics, tap the <strong>Collect
Stats</strong> button. Initially there will be no games in your handheld 
client, so tap the <strong>New</strong> button at the bottom of the screen, and 
the software will ask you for the important information regarding the 
new game. One of the teams selected in the home and visiting team 
entries must be one of your managed teams. Also, you can set the date 
and time of the game. Optionally, you can also enter a description and 
the game type of the game. Tap <strong>Game Info </strong>button at the bottom and then tap <strong>Lineup</strong> when you are ready to set the starting lineup. 
</p>
<hr />
<h2>Lineup </h2>
<p>
The lineup screen allows you to specify the players in the lineup for 
both teams. The team selectors are at the top of the screen. The main 
part of the screen shows the batting order and positions of players. To remove a 
player from the game and replace them from a player on the bench, tap 
the box of the player that needs to be replaced and select the new player. Tap <strong>Done</strong> to 
confirm your lineup changes. Then tap <strong>Events </strong>to begin entering events. 
</p>
<hr />
<h2>Event list </h2>
<p>
The event list screen shows you the events you have entered in the game.
To edit or delete an event that you have previously entered, tap the 
event to highlight it and tap the appropriate button at the bottom of 
the screen. 
</p>
<p>
To enter new events, tap the <strong>New</strong> button at the bottom of the 
screen. 
</p>
<hr />
<h2>Event entry </h2>
<p>
The event entry screen is the main screen for entering live statistics. 
To enter an event, tap the <strong>Pitch Location</strong>, <strong>Pitch Result</strong>, <strong>Pitch Type</strong>, and then <strong>Save</strong>. 
</p>
<hr />
<h2>Synchronize data </h2>
<p>
Once you are done entering the game data, return to the home page, run a
HotSync. This will connect to the web application and move all new and 
changed players and teams, as well as any game information from the 
handheld client to the web application. After this process is complete, 
the game will no longer be in the desktop client software, it will be 
available on the web for analysis. 
</p>
]]></description>
		<link>http://kb.digitalscout.com/index.php?action=artikel&amp;cat=11&amp;id=7603&amp;artlang=en</link>
		<pubDate>Tue, 02 Mar 2010 22:28:00 GMT</pubDate>
	</item>
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